For Families, Allies, and Young Adults

In this section:

Need Help Now?

Call 911, go to the emergency room, or call the local crisis line services if you need them.

24/7 Suicide Prevention & Crisis Hotline: 1-800-273-8255

National Suicide Prevention Lifeline

Local Crisis Lines

Most counties in Oregon have their own local crisis line.

This list is arranged alphabetically by county

  • Baker County (541) 519-7126
  • Clackamas County (971) 244-4635
  • Clatsop County (503) 325-5724
  • Columbia County (503) 397-5211 or 1-866-866-1426
  • Curry County 1-877-519-9322
  • Deschutes, Crook, & Jefferson Counties (541) 322-7500, #9
  • Douglas County (541) 530-2834
  • Hood River, Wasco, & Sherman Counties Weekdays: Hood River (541) 386-2620; The Dalles (541) 296-5452; Evenings & Weekends: (541) 296-6307 all areas
  • Jackson County (541) 774-8201
  • Josephine County (541) 474-5360
  • Klamath County (541) 883-1030
  • Lane County Weekdays: (458) 205-7070; Evenings & Weekends: (541) 510-5088
  • Linn County Weekdays: (541) 967-3866 or 1-800-304-7468; Evenings & Weekends: 1-800-560-5535
  • Malheur County (541) 523-5903
  • Marion County (503) 585-4949
  • Multnomah County (503) 988-4888 or 1-800-716-9769
  • Polk County Weekdays: (503) 623-9289, #1; Evenings & Weekends: (503) 581-5535 or 1-800-560-5833
  • Tillamook County (503) 842-8201 or 1-800-962-2851
  • Umatilla County Pendleton: (541) 276-6207; Hermiston or Milton-Freewater: 1-866-343-4473
  • Union County (541) 962-8800
  • Wallowa County (541) 398-1175
  • Washington County EASA Participants: (971) 244-4635; Not enrolled in EASA: (503) 291-9111
  • Yamhill County Weekdays: (503) 434-7523; Evenings & Weekends: 1-800-560-5535

For a complete list of crisis contacts within Oregon, please visit the Oregon.gov list of crisis services.

Find Help in Oregon

Are you or someone you know a young person experiencing psychosis? Please call these numbers to make an appointment with your nearest EASA team to receive information and support:

  • Baker County (541) 523-4636
  • Clackamas County (503) 496-3201, #1244 or (503) 710-8843
  • Clatsop County (503) 298-7416 or (503) 325-0241, #262
  • Columbia County (503) 397-5211, #128
  • Curry County (541) 373-0279
  • Deschutes, Crook, & Jefferson Counties (541) 213-6851
  • Douglas County (541) 440-3532 or 1-800-866-9780
  • Hood River, Wasco, & Sherman Counties (541) 296-5452, #4330
  • Jackson County (541) 770-7744
  • Josephine County (541) 244-3138
  • Klamath County (541) 883-1030
  • Lane County (458) 205-7070
  • Linn County (541) 967-3866, #4
  • Malheur County (541) 889-9167
  • Marion County (503) 576-4690
  • Multnomah County (503) 988-3272
  • Polk County Weekdays: (503) 385-7417
  • Tillamook County (503) 842-8201 or 1-800-962-2851
  • Umatilla County 1-866-343-4473
  • Union County (541) 962-8800
  • Wallowa County (541) 426-4524
  • Washington County (503) 705-9999
  • Yamhill County (503) 583-5527

Find Help in the U.S.

If you or someone you know is a young person experiencing psychosis outside Oregon, One Mind Care Connect has a handy Google Map of treatment programs nationwide, and lists of U.S. and International programs. 

Crisis Resources

Call 911, go to the emergency room, or call the local crisis line services if you need them.
 
Most counties in Oregon have their own local crisis line. Click on the county's name below to go to its page on this website that includes its phone number for crisis line services.
This list is arranged alphabetically by county
Outside of these counties, here is a website with a listing of crisis hotlines: http://www.suicide.org/suicide-hotlines.html

Oregon Mental Health Center Listings

  • Crisis is scary, but it is also a time when people often become more open to learning. By getting through the crisis successfully, you become stronger and more prepared for future situations.
  • With time, you can avoid or reduce crisis by being aware of your unique early warning signs and situations that trigger symptoms or crisis. Plan ahead for these situations. Know what you will do.
  • It is helpful to keep a small card with you at all times which lists warning signs, what to do and who to call.
  • Keep phone numbers for your counselor and for crisis services in several places around your house, as well as in your wallet.
  • A person may be at risk for crisis when symptoms start to get better, as they confront losses they may have experienced.

  • Go someplace safe.
  • Reach out for support. Be with others who are positive and understanding.
  • Call your doctor, counselor and/or local crisis team. If you are experiencing severe psychosis, it is important to be with other people who understand how to help.
  • Follow your plan if you have one.
  • Break things down into small steps. One thing at a time.

  • Take it seriously! If a person talks about suicide or is doing things that are dangerous, take it seriously. don't be afraid to ask someone if they are thinking of taking their own life if you suspect it may be true. If they are talking about suicide, ask whether they have a plan- if they have a plan and the means, they are at very high risk. Call for help immediately.
  • Do not accept aggressive behavior. Call for help immediately if this is occurring. Do not argue with or confront someone who is angry. Do not try to convince them that their ideas are wrong. Give them space and keep an exit route.
  • Write down specific, concise observations and give them to the crisis staff. Write down anything you observe which seems unsafe, including behavior changes leading up to it. What did you observe (be specific)? When? How long did it last? How severe was it? Is there a progression over time which shows things getting worse? What is the history of unsafe behavior related to symptoms? Make sure this information gets to anyone making important decisions.
  • Stay in touch with the counselor and doctor about what's happening. Work as a team.
  • Call 911 if someone is getting aggressive or you feel unsafe. Let the 911 dispatcher and anyone who arrives on the scene know that it is a psychiatric emergency, and that the person has a mental illness and is unarmed.

More crisis tips for families (PDF)

Local crisis teams. Each county has a crisis team which is responsible for assisting you in resolving potentially dangerous situations. These teams are available 24 hours per day, although each county has a slightly different approach. When you call, the person will talk you through the situation. Often crisis workers are focused on whether the person meets criteria for involuntary commitment. For more information on involuntary commitment, visit the Disability Rights Oregon website at www.disabilityrightsoregon.org This standard can be hard to meet, and involuntary commitment is always viewed as a last resort. Counties may be able to arrange out-of-home respite or check-ins as an alternative.

When you call on the phone, crisis workers will assess whether to have you come in or whether to do outreach. If the person's behavior is dangerous they will probably encourage you to call the police. If you bring the person to a hospital emergency room there is a law in Oregon requiring a crisis worker to do an evaluation, and if involuntary commitment is necessary it is easier to place a hold from that location. If you come into a crisis clinic or other location, they may have you go to an emergency room. Expect a long wait in the emergency room.

The best thing to do is to work with your counselor from the very beginning to address possible crisis situations and to make sure that you have a very specific, written plan, with at least one, but preferably two, back-up plans. To begin with, you want to create a safe and healthy environment. The plan may address:

What you will do if symptoms get worse

What you will do in case of family conflict

Depending on the situation, your plan may also address what to do in case of escalating behavior due to alcohol/drug use, victimization by others, or inability to parent.

It is important to monitor medications and refill at least a week prior to running out.